Repair shops for anything can be hard to find sometimes so when you stumble across a good place you tend to tell others about it. The shop was very close to my neighborhood but I had never heard of them. I walked in and the person at the desk fixed my scanner in a few minutes and I was on my way. I don't have a history of breaking my electronic devices, but if I do have an accident in the future I know where I can get good service. Cheers!